eIDAS 2.0 requires secure and compatible digital identities across the EU. TrustCloud facilitates the integration of the EUDI Wallet and verifiable credentials for frictionless compliance.
eIDAS 2.0: Now is the time to adopt video identification in your digital processes
The eIDAS 2.0 regulation marks a turning point in digital identity management across Europe. This update to the 2014 regulation expands its scope, strengthens requirements for electronic authentication, and defines the role of trust service providers, establishing a robust framework to ensure security, trust, and interoperability within the European digital ecosystem.
eIDAS 2.0 and the new era of digital identity in Europe
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he introduction of eIDAS 2.0 last May marked the beginning of a gradual implementation process. EU member states have been provided with a timeline featuring several deadlines to progressively adopt the new measures. This means that businesses must start preparing now to meet the required standards as member states begin enforcing the regulation’s provisions.
One of the key aspects of eIDAS 2.0 is its requirement for secure and reliable electronic identification methods, essential for issuing and managing verifiable credentials. TrustCloud VideoID perfectly meets these demands by offering a remote identity verification process that is fast and compliant with the highest security standards.
Video identification is becoming established as a reliable mechanism aligned with the new regulations for verifying user identities in digital environments. It helps ensure that issued credentials, which can later be stored in the EUDI Wallet, are accurate and verifiable.
This context presents a strategic opportunity for banks and businesses to adopt video identification as an essential part of their digital processes — not only to comply with eIDAS 2.0 but also to:
- Enhance security
- Optimise the user experience
- Prepare for an increasingly demanding and regulated digital ecosystem
Why now? The importance of adopting video identification after eIDAS 2.0
Comprehensive compliance
Effective onboarding processes, such as video identification, ensure compliance not only with eIDAS but also with KYC (Know Your Customer), AML (Anti-Money Laundering), and GDPR (General Data Protection Regulation).
Fraud prevention
One of the key benefits of video identification is its ability to prevent fraud. By using advanced technologies such as facial recognition and real-time document analysis, it is possible to accurately verify a person’s identity, preventing identity theft or the use of deepfakes.
Interoperability
It also facilitates interoperability — a key leitmotif of eIDAS — between different EU countries. Thanks to the standardisation of this verification method, businesses can offer services valid across Europe, removing barriers previously caused by varying verification methods in each Member State. This is crucial for companies operating in multiple countries, enabling them to manage verification processes efficiently and securely, regardless of their customers’ or users’ geographic location.
Process optimisation
Video identification streamlines customer onboarding and reduces operational costs associated with traditional verification processes. The ability to carry out fast and efficient verification is essential in sectors such as banking, insurance, and other financial services to mitigate high abandonment rates.
The solution for digital identity in the eIDAS 2.0 era
TrustCloud VideoID offers two verification modes, tailored to the needs of the process:
- Assisted mode: A fraud expert supervises the process in real time, providing assistance at each step and ensuring the quality of the verification in a secure environment that respects user privacy.
- Unassisted or automated mode: The user carries out the process independently, following intuitive on-screen instructions from any device equipped with a camera.
Seamless video identification in under 2.5 minutes
Both modes allow the video identification process to be completed in under 2.5 minutes, ensuring a smooth and frictionless experience for users. Additionally, when a user encounters an obstacle or question during the verification process in automated mode, they can click the HelpMe button. This button allows the user to request live expert assistance and resume the process where they left off, ensuring seamless completion of the identification.
In sensitive sectors like insurance, relying on solutions such as TrustCloud VideoID becomes essential. It ensures that customer identities are verified accurately and reliably, helping to comply with regulations like eIDAS 2.0 while also mitigating risks and protecting both clients and the credibility of the industry.
Key advantages for businesses adopting video identification
Adopting video identification now offers key strategic benefits for businesses preparing for the digital future.
- Comply with new regulatory requirements from the start: Early adoption of solutions like TrustCloud VideoID ensures businesses meet eIDAS 2.0 standards, avoiding complications when the regulations come into force. Staying ahead of regulatory changes guarantees compliance without stress or operational disruptions.
- Avoid costly adaptations in the future: By integrating video identification now, businesses avoid the need for expensive adjustments when eIDAS is fully implemented. Adopting future-ready solutions ensures no unexpected updates or investments will be needed down the line.
- Position yourself as an innovative and reliable company in a regulated environment: Adopting solutions like TrustCloud VideoID positions businesses as leaders in innovation. Demonstrating a commitment to advanced technologies that align with European regulations builds customer trust, which is especially important in regulated sectors such as finance, insurance, or telecommunications.
- Stay ahead of the competition: In an increasingly competitive market, companies that proactively comply with eIDAS 2.0 position themselves as trusted leaders in their sectors, while those that wait may lose ground to more prepared competitors.
The arrival of eIDAS 2.0 marks a new era for digital identity in Europe. This update presents great opportunities for businesses looking to operate in a more secure, reliable, and efficient digital ecosystem. Video identification is one of the key tools that will ensure identity verification processes are fast, secure, and compliant with current legislation.
Now is the time to act: Adopting TrustCloud VideoID not only ensures robust regulatory compliance but also enhances security, optimises operational processes, and provides a human-centric user experience. Making the decision to integrate this technology now will position your business as a leader in innovation and reliability.
Don’t wait any longer. Get in touch with TrustCloud to explore how VideoID can help your business adapt effectively and efficiently to the new eIDAS 2.0 regulatory framework. Together, we can ensure your company is prepared for the future of digital identity.
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