The abandonment rate in the financial industry can be reduced — but only by addressing the underlying causes and redesigning digital experiences with real user needs in mind.
Assisted onboarding? Abandonment can happen at any stage. From identity verification to the final signature, a single unresolved doubt can cause a user to drop out.
Age verification online: we examine the most relevant international approaches, highlighting the tensions between legal obligations, digital identity, and respect for individual freedoms.
Structuring is a technique used by criminals to launder money, thus challenging traditional financial control systems and identity verification methods.