Identity Archives

The abandonment rate keeps rising in the financial sector: the real reasons

30 June, 2025
TrustCloud
Identity

The abandonment rate in the financial industry can be reduced — but only by addressing the underlying causes and redesigning digital experiences with real user needs in mind.

Digitalising hotel check-in: burden or opportunity?

25 June, 2025
TrustCloud
Identity

GuestID redefines guest registration. What was once a basic admin task is now a critical digital process requiring speed, traceability and security.

The invisible friction: how minor technical obstacles trigger abandonment in digital onboarding

19 June, 2025
TrustCloud
Identity

Minor technical frictions increase abandonment. Alternative onboarding makes it possible to anticipate and adapt the digital experience.

Assisted vs. Automated onboarding: when is real-time human support the better option?

16 June, 2025
TrustCloud
Identity

Assisted onboarding? Abandonment can happen at any stage. From identity verification to the final signature, a single unresolved doubt can cause a user to drop out.

Age verification on a global scale: how different countries are approaching access to sensitive content

10 June, 2025
TrustCloud
Identity

Age verification online: we examine the most relevant international approaches, highlighting the tensions between legal obligations, digital identity, and respect for individual freedoms.

The dilemma of digital wallets: convenience vs. security

3 June, 2025
TrustCloud
Identity

Digital wallets are transforming the way transactions are conducted and personal identity is stored and managed

5 key layers of defence against transactional fraud

30 May, 2025
TrustCloud
Identity

Transactional fraud: Discover the 5 key defence layers to protect your transactions at every stage of the digital journey.

How Structuring challenges traditional financial controls

22 May, 2025
TrustCloud
Identity

Structuring is a technique used by criminals to launder money, thus challenging traditional financial control systems and identity verification methods.

Protecting and verifying: how security features in identity documents have improved

19 May, 2025
TrustCloud
Identity

Identity documents feature numerous security elements that, when combined with the right verification solutions, prevent counterfeiting.

The crypto world is changing: new rules, new threats, new solutions

30 April, 2025
TrustCloud
Identity

Crypto market: MiCA comes into play — an opportunity or a risk for innovation and investor freedom?

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