abandonment rate Archives

The abandonment rate keeps rising in the financial sector: the real reasons

30 June, 2025
TrustCloud
Identity

The abandonment rate in the financial industry can be reduced — but only by addressing the underlying causes and redesigning digital experiences with real user needs in mind.

No one left behind: how to drastically reduce abandonment rates in customer onboarding

11 December, 2023
TrustCloud
Identity

TrustCloud's VideoID has introduced the HelpMe button, providing real-time assistance to customers facing difficulties during onboarding.

To correct abandonment rates, it is critical to strengthen identity verification

11 October, 2023
TrustCloud
Identity

Simplifying identity verification without sacrificing transparency and security is the key to reducing high abandonment rates in digital banking onboarding.

TrustCloud HelpMe, 100% onboarded customers

30 November, 2022
TrustCloud
Identity

TrustCloud HelpMe is the solution specially designed to rescue customers who encounter difficulties in digital onboarding.

KYX

AICR

Identification

Authentication

HelpMe Button

Video Identification

Wallet

Signature

QES

Quantum Vault

TrustCloud Services

Performance Onboarding

No One Left Behind

Inclusive Onboarding

Employee Onboarding

Insurance Onboarding

Patient Onboarding

Senior Onboarding

Guardian Onboarding

Support

Offices

Manifesto

The abandonment rate keeps rising in the financial sector: the real reasons

No one left behind: how to drastically reduce abandonment rates in customer onboarding

To correct abandonment rates, it is critical to strengthen identity verification

TrustCloud HelpMe, 100% onboarded customers

Contact Us

AICR

Authentication

HelpMe Button

Wallet

Signature

QES